Category: FAQ

A. If you have stayed in one of our condos and have lost an item let us know as soon as possible. We will attempt to locate the item by checking the unit and/or by speaking with the cleaning company. If we are successful at locating it you may choose from one of the following options to regain

A. Here is a local company in New Smyrna Beach that will be able to hep you with your rental needs for the following products: Crib Rentals, Booster Seats/High Chairs, Beach Equipment (i.e. umbrellas, body/surf boards, chairs, and lounges). Simply call or email, reserve, and enjoy! ISLAND RENTALS

A. Picking up your key is both simple and convenient. As you pull into your condo complex you will park in your appropriate spot (some have no assigned space- please see check-in email for specific instructions). Go straight to the unit. Enter the key-code sent to you on your Paid in Full

A. There is a $500 Reservation Payment which is required on all reservations. This is payable by a credit card upon making your reservation. The balance of your reservation is due by check as follows:Payment on all reservations is due 60 days prior to your arrival date.On all reservations of 28...

A. Due to the high demand for return guests, we set our pricing two years in advance. You are more than welcome to begin booking your vacation NOW for next year's holiday season! The sooner you book the more likely you are to get the unit you are requesting.

A. All homes and condos are privately owned and equipped for basic vacation needs. Basic starter supplies such as soap and toilet paper are usually provided by the individual owner. We will make every effort to make sure this is the case, BUT this cannot be guaranteed. To be sure, please bring

A. The condo office is NOT the ownerâs rental agentâ"GreatOceanCondos.com is. Please DO NOT CONTACT the condo office should a problem arise inside your unit. Any emergency matter should be reported to GreatOceanCondos.com at 386-478-7863 for assistance.

A. Your cleaning fee covers two loads of linens for a two bedroom property, three loads of linens for a three bedroom property and four loads of linens for a four bedroom property. This would be a maximum of 6 bathroom towels, 6 hand towels, 6 wash cloths, 2 kitchen towels, 4 sets of twin...

A. Guests can elect to place a $500 Security Deposit in addition to the Reservation Down Payment upon booking the property. Release of the deposit shall be subject to inspection of the rental property and will be returned approximately fifteen days after departure provided there is no damage or...